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Privacy Policy

Last updated: October 23, 2025

Finest Life (“we”, “us”, “our”) is operated by QA Heroes SAS.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://finest-life.com.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Order details (products purchased, order number)

Payment Information
Payments are processed securely by third-party payment providers (such as Stripe or PayPal).
We do not store or have access to your full payment details.

Technical & Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited and interactions

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate about your order or requests

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data.

We may share information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Email and customer support tools

  • Analytics and marketing platforms (e.g. Google Analytics)

All partners are required to protect your data and use it only for the intended purpose.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze traffic and performance

  • Improve user experience

You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect certain website features.

5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide support

  • Comply with legal and accounting obligations

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

7. Data Security

We implement commercially reasonable security measures to protect your personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will take effect immediately upon posting on this page.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will take effect immediately upon posting on this page.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: contact@finest-life.com